Popeyes Louisiana Kitchen

Do not waste your life on this location. If I could give the service a negative star, I would. The management clearly does not care about their customers and none of the staff is trained well enough to properly wait on people. This is a known problem restaurant in the area. You will be waiting way too long on your food. People here do not work even if they are clocked in and you can see them.

I ordered two fries a few weeks ago and exactly 1 person was working while the drive thru was wrapped around and the screens were covered in orders. For a fact, there were more people clocked in, they just were not interested in working. After I stood there for 10 minutes (I ordered pickup 20 mins before that), “workers” popped out from the back and finally started helping the poor person doing everything by herself.

I foolishly decided to return a second time a few days ago. I placed by order at 10:20. I did not receive my order until 10:55. It was immediate scheduled pick up. It was a fry and 3 piece (not difficult or special). There were people who ordered IN MY FACE that had two employees waiting on them, boxing their food as they ordered. The “manager”wearing a black shirt screamed hello and welcome to everyone but me for some reason. Then she proceeded to help the cashier help the people that were behind me in line. They received their food with not even the slightest delay. However, I had to stand there getting later and later for work while these useless employees did not know how to work fast food. The management needs fired or demoted. This is not a one time issue.

TL;DR your time and money is not valued by this restaurant at all. Do not waste a second even thinking of ordering from here. Get McDonald’s across the street, at least it’s cheaper. Go to any other place.

we placed online orders and went to the counter to confirm the receipt. barely acknowledged by the staff. other orders that came after (we know it’s after bc the people placed orders in person) were picked up way before ours. When asked about the status we did not get a response. We waited some more hoping that eventually someone would acknowledge. Finally after almost half an hour later we received our order (only had 3 items). Food was fine but service wasn’t great.

Dropped in while on a road trip. I love Popeyes Chicken. I was not disappointed.