The Crab Place

I would not recommend this company to anyone! For the second year in a row, my husband and I ordered crabs for a holiday meal only to have the Crab place cancel our order at the last hour. On last year they told us they ran out of crabs and could not fulfill our order. Ok things happen, we just sucked it up and drove on. This Christmas we ensured to order 2+ months in advance in hopes of avoiding having our order cancelled. The week before our order was to ship, we called to verify everything was still good to go, and we called again the day before, as we had holiday plans for a seafood feast. We were assured on the morning of the 23rd that our order would be shipped only two hours later to receive an email stating my order was being cancelled. My husband called to see what the issue was and once again told they ran out of crabs. I truly do not believe they were fulfilling orders by the date they were ordered which is problematic. Thankfully at the last hour we were able to find a company who on Christmas Eve delivered some of the best crabs we have had! I will not be recommending the Crab Place to anyone for their shipping needs. Do better!!!

Order a 1/2 dozen the order was place easily. Order was delivered in one day with outstanding service all around. The crabs were tasty and were the life of the party. Great service by great people. Thank you will order again

I ordered crabs and oysters for Fathers Dat. We received the box from FedEx on Saturday. I opened the box and the cooler was completely ripped and there was a hole in the bottom. The crabs were not cold, or even cool. I contacted The Crab Place and they were amazing! I sent pictures and I explained how we received the package. They immediately responded and sent me a new order with zero hassle. They shipped the box on Wednesday and we received it on Thursday and everything was perfect! The container was not damaged and the crabs were still moving! I am so thankful for their customer service and follow up emails to ensure we were happy with our order.