The Crab Place

I would not recommend this company to anyone! For the second year in a row, my husband and I ordered crabs for a holiday meal only to have the Crab place cancel our order at the last hour. On last year they told us they ran out of crabs and could not fulfill our order. Ok things happen, we just sucked it up and drove on. This Christmas we ensured to order 2+ months in advance in hopes of avoiding having our order cancelled. The week before our order was to ship, we called to verify everything was still good to go, and we called again the day before, as we had holiday plans for a seafood feast. We were assured on the morning of the 23rd that our order would be shipped only two hours later to receive an email stating my order was being cancelled. My husband called to see what the issue was and once again told they ran out of crabs. I truly do not believe they were fulfilling orders by the date they were ordered which is problematic. Thankfully at the last hour we were able to find a company who on Christmas Eve delivered some of the best crabs we have had! I will not be recommending the Crab Place to anyone for their shipping needs. Do better!!!

I ordered crabs and oysters for Fathers Dat. We received the box from FedEx on Saturday. I opened the box and the cooler was completely ripped and there was a hole in the bottom. The crabs were not cold, or even cool. I contacted The Crab Place and they were amazing! I sent pictures and I explained how we received the package. They immediately responded and sent me a new order with zero hassle. They shipped the box on Wednesday and we received it on Thursday and everything was perfect! The container was not damaged and the crabs were still moving! I am so thankful for their customer service and follow up emails to ensure we were happy with our order.

I love this place. Went on a crab cruise on July 6th and it was amazing as usual. This was our 3rd time being apart of the Crab & Cruise event. Crabs were delicious and a nice size. All of the bonus side dishes were good. DJ was rocking. Everyone was having a great time. Only complaint was the air conditioning wasn't working at its full capacity and our group was sweating to death. Literally felt like 100+ degrees in that place. Our server Evy was wonderful. She kept up with all of our request. Drinks were great and the garlic butter and spicy butter for purchase was good. Hate the fact that it's $8 for a small 8oz cup but still was good. They had a ton of raffles to win nice prizes. And the best part was the B.Y.O.B boat cruise that we enjoyed after eating a bunch of crabs. Everyone danced the night away on the boat and ended the night with a fireworks show on the water. Can't wait to go back next year.